PAN 2.0 recibe la aprobación del CCEA | El CBDT publica preguntas frecuentes sobre PAN 2.0

Permanent Account Number (PAN) is an identity card of an Indian Resident and it represents that the holder is an Indian Citizen. As a key enabler of the digital economy, PAN has transformed into a gateway for essential services, making it indispensable in daily life. A person is required to quote PAN at every single place.

The Cabinet Committee on Economic Affairs (CCEA) has approved the Income Tax Department’s PAN 2.0 Project. Presently, India has 78 Crores PAN and 73.28 Lakhs TAN. The PAN 2.0 project aims to streamline and modernize the process of issuing and managing PAN and TAN, making it more user-friendly and efficient. This project addresses the requirements of taxpayers, focusing on the consolidation of multiple portals and providing efficient services to PAN TAN holders.

Currently, PAN-related services are spread across the following three different platforms:

1. the eFiling Portal, 
2. UTIITSL Portal, and 
3. Protean e-Gov Portal. 

With PAN 2.0, all such services shall be provided through one unified portal. This one-stop platform will handle comprehensive issues/matters related to PAN and TAN, including application, updates, corrections, Aadhaar-PAN linking, re-issuance requests, and even online PAN validation.

CBDT has issued FAQs related to PAN 2.0 addressing the following issues:

1. What is PAN 2.0?

• PAN 2.0 Project is an e-Governance project for re-engineering the business processes of taxpayer registration services. 
• This project aims to enhance the quality of PAN services through the latest technology.
• All PAN and TAN-related processes such as allotment, updation, rectification, etc. shall be integrated into one single portal.
• PAN authentication through online PAN validation service will be provided to user agencies such as financial institutions, banks, government agencies, central and state government departments, etc.

Read Also: Form 10F filing by non-resident without obtaining PAN

2. Features of PAN 2.0

The PAN 2.0 Project is a significant step toward aligning with the Digital India initiative. It focuses on eco-friendly, paperless processes while establishing PAN as a common identifier for all digital systems of specified Government agencies. Key features of PAN 2.0:

1. A single portal for all PAN TAN-related services;
2. Eco-friendly paperless processes to reduce paperwork
3. PAN will be issued free of cost, with quicker processing times. 
4. Personal and demographic data will be protected through enhanced security measures, including a PAN Data Vault. 
5. A dedicated call center and helpdesk to address user queries and issues

3. How will PAN 2.0 be different from the existing setup? 

1. Integration of Platforms: Presently, the PAN-related services are hosted on three different portals. In the PAN 2.0 Project, all PAN/TAN-related services will be hosted on a single unified portal of ITD. The said Portal would host all end-to-end services related to PAN and TAN like allotment, updation, correction, Online PAN Validation (OPV), Know your AO, AADHAAR-PAN linking, verify your PAN, request for e-PAN, request for re-print of PAN card, etc.
2. Comprehensive use of technology for paperless processes: Complete online paperless process as against prevailing mode. e-PAN will be sent to the registered email ID. 
3. Taxpayer facilitation: All PAN and TAN-related services shall be provided on a free-of-cost basis. For a physical PAN card, the applicant has to make a request along with the prescribed fee of Rs 50 (domestic).

4. Whether existing PAN holders need to apply for a new PAN under PAN 2.0?

No. The existing PAN card holders are not required to apply for a new PAN under the upgraded system (PAN 2.0). They can continue with existing PAN cards.

5. Do people have an option to get corrections done on PAN, like name, spelling, address change, etc?

• Yes. If existing PAN holders want to make any correction or updation in their existing PAN details such as name, date of birth, etc., the same can be done free of cost after the PAN 2.0 Project commences. 
• Till the PAN 2.0 project is rolled out, the PAN holders update the details in the PAN database through the existing process.

6. In case of a change in address of the person and the PAN database has an old address then how will the new PAN be delivered? 

CBDT has clarified that no new PAN card will be delivered unless the PAN holder requests for it due to updation or correction in their existing PAN. The PAN holders who want to update their old address can do so free of cost using the Aadhaar-based online facility.

7. ¿Para qué nos servirá el código QR de la tarjeta PAN?

El código QR ayudará a validar el PAN y los datos asociados al mismo. Actualmente, existe una aplicación de lectura de códigos QR específica para verificar la información. Al escanearlo con dicha aplicación, se mostrarán los detalles completos, es decir, fotografía, firma, nombre, nombre del padre o de la madre y fecha de nacimiento.

Asimismo, el código QR no es una función nueva, ya que se ha incorporado en las tarjetas PAN desde el periodo 2017-18. Dichas tarjetas PAN seguirán siendo válidas bajo el proyecto PAN 2.0. Los titulares de una tarjeta PAN antigua sin código QR tendrán la opción de solicitar una nueva tarjeta que sí lo incluya.

8. ¿Qué es el "identificador comercial común para todas las actividades relacionadas con empresas en sectores específicos"?

En el Presupuesto de la Unión de 2023, se anunció que, para los establecimientos comerciales que deban poseer un PAN, este se utilizará como identificador común en todos los sistemas digitales de las agencias gubernamentales especificadas.

9. ¿Cómo pueden las personas que poseen más de un PAN identificar y eliminar el excedente?

Según las disposiciones de la Ley del Impuesto sobre la Renta de 1961, ninguna persona puede poseer más de un PAN. En caso de tener más de uno, el titular está obligado a notificarlo al funcionario evaluador jurisdiccional correspondiente para que el PAN adicional sea eliminado o desactivado.

En el proyecto PAN 2.0, la lógica del sistema mejorado para identificar posibles solicitudes duplicadas, junto con un mecanismo centralizado y optimizado para resolver dichas duplicidades, minimizará los casos en los que una persona posea más de un PAN.